PRIVACY POLICY
Blue Dart is sensitive to privacy issues on the Internet. We believe it is important you know how we treat the information we receive from you. This privacy policy describes how Blue Dart Aviation Limited and its affiliates/group companies (collectively “Blue Dart, DHL Group, we, our, us”) collect, use, share or otherwise process your personal information collected through Blue Dart Aviation website www.bluedartaviation.com, its mobile application/website, and physical drop-off/pick-up points. and other modes.
In general, you can visit Blue Dart Aviation on the World Wide Web without informing us who you are or revealing any information about yourself. There are times, however, when we may need information from you, such as such as names, mobile numbers, email IDs, and addresses (including that of the other party availing the benefit of the services). When information is needed, we shall let you know, at the time of collection, the purpose of collecting such information. Usually, we require this information to better understand your needs and provide you with a more customised service. We shall not retain the information for longer than it is required. We do not collect your “sensitive personal data or information” as defined under the Information Technology (Reasonable Security Practices and Procedures and sensitive personal data or information) Rules, 2011 and we strongly urge you not to disclose such information on this site or share such information with other users through this site. In the event any information submitted by you contains ‘sensitive personal data or information’ (e.g. OTP etc.) that is subject to protection of applicable privacy and data protection laws and regulations, Blue Dart shall limit the disclosure, processing and transmission of such data within the DHL Group around the world and relevant third parties. The collection and processing of personal data, including sensitive personal data or information, shall be limited to such extent as is reasonably required to effect performance of the services, to manage and administer your account(s), to advertise products and services provided by Blue Dart (subject to Customer’s/vendor’s right to decline at all times), and for such other purposes including, communicating the same to statutory authorities, as may be required by law. When submitting your personal information to us, you represent to us that such information is true, accurate and current in all respects, and you grant your unconditional consent to the collection, storage transmission and use of your personal information for the purposes mentioned above. You may review the information provided by you at all times and also update the same to ensure that it is accurate. No representations, warranties or guarantees whatsoever are made by us for the accuracy, adequacy, reliability, completeness of any information provided by you. Further, DHL Group may use / process such Personal Data for relevant purposes mentioned herein or for international services availed by you in accordance with the DHL Group ‘Data Privacy Policy’ available at www.dhl.com.
SECURITY
This site has reasonable security measures in place to protect the loss, misuse, and/or alteration of information under our control. The data resides behind a secure firewall, with access restricted to authorized Blue dart personnel based on the principles of need- to -know and least privilege. Additionally, data transmitted through our site is encrypted to enhance security further. Though all measures have been taken to ensure the safety and security of your information you will appreciate that there could be instances beyond our control which could result in unwarranted disclosure of your personal information and you fully understand the risks associated with disclosure of personal information on such forum.
NO COMPULSION TO PROVIDE PERSONAL INFORMATION
You acknowledge and understand that there is no compulsion on you to provide us with your personal information and any and all personal information provided by you to us is with your full consent, own volition and desire to provide such personal information.
DISCLOSURE AND TRANSFER OF INFORMATION
You hereby consent to the disclose of your information to a third party that submits a legally compliant request or as required to comply with any applicable law. You also agree to the transfer of such information to any country where the DHL Group operates for lawful business or commercial purposes. If you do not agree to the transfer or use of your information as outlined herein, please refrain from using this site.
USE OF COOKIES AND OTHER TRACKING SYSTEM
A cookie is a technology used by Web site of Blue Dart Aviation Ltd., to identify a user as the user moves through our Web site. Cookies are small data files that are downloaded onto your computer when you visit a particular site. Once placed onto your machine, your browser allows us to place some information on your computer’s hard drive that identifies the computer you are using. Cookies help us as they have the capability to personalise information for the customer base. Further, they also allow us to associate individual customers with respective information profiles. You can disable or remove cookies from your hard drive at any time.
INDEMNIFICATION
You agree to indemnify, defend and hold harmless Blue Dart, its officers, directors, employees and third parties from and against all losses, expenses, damages and costs, including reasonable legal fees, resulting from any violation by you of this Privacy policy.
CONTACTING THE WEB SITE
If you have any questions or concerns regarding the use of your personal information, this privacy statement, the practices of this site, or your interactions with this Web site, you may contact our Data Protection Officer / Grievance Officer, Mr. R Narayanan at dpobda@bluedart.com
OTHER LINKS TO WEB SITE
The Blue Dart web site may contain links to other sites. While we strive to link only to sites that uphold our high standards and respect for privacy, we are not responsible for the content, security or privacy practices of these external sites. Users who access other sites through links provided on this site are encouraged to review the privacy policies and terms of use of those sites before engaging with their services. We may update this privacy policy from time to time to reflect new initiatives, legal or technological developments, or changes in our practices related to the collection and use of personal information. We recommend checking this page periodically to stay informed of any updates.
Access to and use of this site and its services are offered to you on the condition that you fully accept all the terms and conditions stated herein, without modifications or reservations. IF YOU DO NOT AGREE TO THIS TERMS AND CONDITIONS, OR IF YOU ARE NOT AUTHORIZED TO ACCEPT THEM, PLEASE REFRAIN FROM USING OR ACCESSING THIS SITE AND OUR SERVICES.
